It was easy. Got coverage as soon as we landed in Hongkong. No network issues at all
That's amazing Parag!
We're happy to know your network worked perfectly in Hong Kong. If you have any questions or need support, we're here for you!
Worked fine. Good speed and coverage. It was not clear what currency the prices were in though
Thank you for your feedback Murray!
We're happy to hear that everything worked well with the speed and coverage.
We apologize for any confusion regarding the currency—I'll make sure to clarify that in the future.
If you have any more questions or need further assistance, feel free to reach out!
Easy set up and use.
Thank you for your feedback wai P Lui!
We're happy to hear that the setup and use were easy for you.
If there's anything else we can assist with or improve, feel free to let us know. We're here to help!
Definitely a great experience. No issues with connection or installation.
Thank you for sharing your experience Marika!
We're so happy to hear that the installation was easy and that you’ve had no connection issues.
However, we noticed the one-star rating and wanted to check if that was a mistake.
If so, could you kindly update it? We’re always here to assist if there's anything we can do to improve your experience!
Super
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience.
However, we noticed the one-star rating and wanted to check if it was a mistake.
If so, could you kindly update it? If there's anything else we can do to improve your experience, please let us know. We're always here to help!'
I could not get my esim connected no matter how I tried … so I had to purchase another . This is not good .
We apologize for the inconvenience.
If you experience any issues with your eSIM in the future, we recommend contacting our customer support team. They will be able to assist you with troubleshooting and ensure everything is set up correctly. Regarding your new SIM, if you encounter any problems, feel free to reach out to customer support, and they will resolve the issue for you promptly.
Excellent service; the agents are on hand to help if you have any technical issues.
Thank you so much for your kind words Heather!
We're thrilled to hear that you had a great experience with our service and support team.
We’re always here to help with any technical issues, so don’t hesitate to reach out if you need assistance in the future.
We appreciate your feedback and look forward to serving you again!
All is fine
Thank you for your positive feedback, Christoph.
We are glad to hear that you are satisfied with our eSIM Hong Kong Unlimited Plans.
If you have any questions or concerns, please don't hesitate to reach out to us.
Have a great day!
easy to activate and use throughout the trip. there werent any issues i faced. data roaming must be switched on if heading to china.
Thank you for taking the time to leave us a positive review, Joel!
We are glad to hear that you had a smooth experience using our eSIM in Hong Kong and China.
We always strive to make it simple and convenient for our customers.
Thank you for the tip about data roaming in China, we will definitely make sure to remind our customers about that.
We appreciate your support and hope to have you as a customer again in the future. Safe travels!
eSIM Hong Kong & China Unlimited
We apologize for any inconvenience you may have experienced, but it appears there is no specific information provided in your one-star review to address, Yunan.
Customer feedback is crucial to improving our services, and we take all comments seriously.
To better assist you and address any issues you may have encountered, please feel free to provide more details about your experience.
We are committed to resolving any concerns and ensuring our customers have a positive experience.
Your input helps us continually enhance our services, and we appreciate your feedback.
Worked pretty good. Love the flexibility of days because I only needed it for 4 days in Hong Kong. Reasonable price. Had 10+ seconds delay a few times but no big deal. I will give 5 stars if installation QR code also provided for android phone. Overall, the installation was pretty straightforward. Happy to recommend.
Thank you for your positive review, Bonnie!
We are glad to hear that our eSIM Hong Kong Unlimited Plans worked well for you and that you appreciated the flexibility of our day options.
We apologize for any delay you experienced, but we are happy to hear that it did not greatly impact your overall experience.
Regarding your suggestion, the QR code provided in the email is compatible with both Android and iPhones.
We are happy to have you as a satisfied customer and we appreciate your recommendation.
Have a great day!
No problems at all
We’re glad to hear you had no problems at all with our service, Dorothy!
Providing a smooth and hassle-free experience is what we strive for, and it's great to know we met your expectations.
We truly appreciate you taking the time to share your feedback.
If you ever need assistance or have any questions in the future, we’re always here to help.
Thank you for choosing us—we look forward to serving you again!
Very easy to install !!
Thank you for your positive feedback, Laura!
We're glad to hear that you found our eSIM Hong Kong Unlimited Plans easy to install.
We strive to make the process as seamless as possible for our customers.
Let us know if you have any further questions or concerns.
Thank you for choosing our product!
6th time I've used eSIM and it's very reliable and convenient. Super easy to install. I highly recommend!
Thank you for your continued trust in our eSIM service, Bea!
We’re thrilled to hear that you find it reliable and convenient.
Our team works hard to ensure a seamless experience, and we’re glad the installation process has been easy for you.
Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to serving you again in the future. If you ever need assistance, we’re always here to help!
