Did not work in China. Waste of money.
Dear Rusty,
Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced with our eSIM Hong Kong Unlimited Plans not working in China. However, upon checking our records, we did not receive any request from you regarding this issue. We highly recommend reaching out to our customer service team if you are facing any difficulties, as we would be more than happy to assist you.
We have also checked our system and found that you are currently using our services and the internet is working fine. If you are still facing any issues, please do not hesitate to contact us. We value your satisfaction and would like to ensure that you have a seamless experience with our product. Thank you for choosing our services.
Best regards,
Customer Service Team
I ran into some installation problems due to my mistake. But the technical support team was incredibly helpful
Dear Peyton,
Thank you for your positive feedback. We are glad to hear that our technical support team was able to assist you with any installation issues you may have encountered. We apologize for any inconvenience you may have experienced and we strive to provide excellent customer service. We appreciate your support and hope you continue to enjoy our eSIM Hong Kong Unlimited Plans. Thank you for choosing us.
Best regards,
Customer Service Team
Great customer support ever!
Thank you for your positive feedback! Our team strives to provide the best customer support experience possible. We appreciate your support and hope to continue serving you in the future. Thank you for choosing our eSIM Hong Kong Fixed Data & Calls.
Easy way to get a SIM! Would order again!
Thank you for your kind words! We are glad to hear that you found our eSIM Hong Kong Unlimited Plans to be an easy and convenient option. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing our product.
Very good
Thank you for your feedback! We are glad to hear that you are enjoying our eSIM Hong Kong Fixed Plan. Thank you for choosing us. Have a great day!
Didn't need to register my ID, which made things simpler.
Thank you for your feedback! We're glad to hear that our eSIM Hong Kong Fixed Data & Calls made things simpler for you by not requiring ID registration. We strive to make the process as hassle-free as possible for our customers. Thank you for choosing our product. Have a great day!
Easy to install and use.
Thank you for sharing your positive experience with our eSIM Hong Kong Fixed Plan. We are glad to hear that the installation process was easy for you and that you find our product user-friendly. We strive to provide our customers with a seamless and hassle-free experience. Thank you for choosing our product.
Connecting it when landing in Hk was a bit hard. But the rest was great
Thanks for your feedback! Sorry to hear about the initial connection in HK, but we're glad everything else went smoothly.
Wow amazing
'Thank you Ian, for your kind words! We're glad to hear you're enjoying our eSIM Hong Kong & Macau Unlimited. Let us know if there's anything else we can assist you with. Have a great day!'
Nice to have with
Hi Marverick, thank you for taking the time to leave a review. We're glad to hear that you find our eSIM Hong Kong & Macau Unlimited product nice to have with. We strive to provide our customers with the best options for their needs. Thank you for choosing our product!
Registration pages did not work, could not upload passport picture, so unable to use sim
Dear Berlin,
We are sorry to hear about the issue you faced while trying to register for our eSIM Hong Kong Daily Data Plans. We understand how frustrating it must have been for you to not be able to upload your passport picture and use the sim.
We would like to inform you that we didn't receive any request from you regarding this issue. If you were facing any difficulties, we encourage you to reach out to us for assistance. Our team is always here to help and ensure a smooth registration process for our customers.
We apologize for any inconvenience caused and hope to have the opportunity to assist you in the future.
Absolutely brilliant. I had some issues activating it at the start but when I emailed customer service, they instantly assisted me. They were so prompt and helpful, I was absolutely blown away. Great great service. Will purchase every time now when I go to Hong Kong!
Call minutes were useful for making dinner reservations.
It was easy to use and the customer service was prompt and helpful.
The process is simple and easy, just scan the QR code and you're ready to go!
