Overall great experience with easy steps to connect. The online guide to activate was helpful too. However, the internet connection went blank at some point and wasn't working even after restarting phone. Not sure what the issue was.
Thank you for leaving a review for our eSIM Hong Kong-Macau-China Unlimited product, Jia Yin!
We're glad to hear that you had a great overall experience and found our activation guide helpful.
We apologize for any inconvenience you experienced with the internet connection going blank.
Our team is looking into this issue and we will make sure to resolve it as soon as possible.
Thank you for bringing this to our attention.
If you encounter any further issues, please don't hesitate to reach out to us for assistance. Have a great day!
Tha ks all great
Thank you so much for leaving us a review, Johnannes!
We're thrilled to hear that you're enjoying our eSIM Hong Kong & China Unlimited product.
If you have any questions or need assistance, please don't hesitate to reach out.
We're always here to help. Thanks again!
It was convenient to use, very happy with result. Would have been nice to see how much usage daily of the 1GB before it slows down to very slow speeds.
Thank you for your positive feedback, CJ!
We are pleased to hear that you found our eSIM Hong Kong Unlimited Plans convenient to use.
We will definitely take your suggestion into consideration and work on providing usage updates for our customers.
Thank you for choosing our service and we hope to continue providing you with a satisfying experience.
Excellent
Thank you so much for your positive feedback, Thomas!
We are thrilled to hear that you are enjoying our eSIM Hong Kong Unlimited Plans.
Your satisfaction is our top priority, and we are always here to assist you with any further inquiries.
Have a great day!
Very easy activation, works fine.
But for only two days are $7.99 really absolute limit.
Thank you for your feedback, Marcel!
We're glad to hear that you found the activation process easy and that the service worked well for you.
We understand your concern about the cost, and we strive to provide the best value for our customers.
Your input is valuable, and we’ll consider it as we continue to improve our offerings.
We appreciate your support and hope to serve you again in the future!
Apart from the initial problem in registering my name all the rest was more than acceptable
We appreciate your feedback and are glad to hear that most of your experience was more than acceptable, Luca.
We apologize for the initial issue with registering your name and understand how important it is for everything to go smoothly from the start.
Our team is always working to improve our services, and your input helps us identify areas for enhancement.
We're committed to ensuring that your next experience is even better.
Thank you for choosing us!
Good coverage and cost effective
We’re glad to hear that you found our service to be both reliable and cost-effective, Aaron.
Providing good coverage at an affordable price is something we strive for, so it’s great to know that we met your expectations.
Your feedback encourages us to continue delivering quality service to our customers.
Thank you for sharing your positive experience with us.
We look forward to supporting your future travels!
Perfect, simple to setup and great coverage!
Thank you for the positive feedback, Brendan!
We strive to provide a seamless and reliable experience for our customers.
We're glad to hear that our eSIM Hong Kong Unlimited Plans met your expectations.
Have a great day ahead!
It was a Data only SIM card and worked fine, however a local number for calls and SMS would be useful.
Thank you for sharing your feedback, Manos!
We're glad to hear that the data-only SIM card worked fine for you.
We understand that having a local number for calls and SMS would be helpful, and we appreciate your suggestion.
As of now, our eSIM Hong Kong is exclusively a data plan and does not include a local number for calls or SMS.
We always strive to improve our offerings and will keep this in mind for the future.
Thanks again for your input!
Overall experience is great, very convenient !! The data speed is fast, Thanks. Definitely will get the service during travel oversea 🙂
Thank you so much for your positive review, Roy!
We’re thrilled to hear that you found our service convenient and that the data speed met your expectations.
It’s wonderful to know that you’re considering using our service for your overseas travel.
If you have any questions or need assistance in the future, we’re here to help.
Safe travels and thanks again for your support!
eSIM Hong Kong Unlimited Plans
Thank you for taking the time to share your review, Kabirul.
We appreciate your honesty and would like to learn more about your experience to enhance our service.
If there were specific aspects that led to the 2-star rating, please let us know, and we'll work diligently to address any concerns.
Your insights are invaluable, and we remain committed to delivering an even better experience for our users.
Thank you for choosing our service, and we look forward to any additional details you can provide for improvement.
I would like to know the currency the prices advertised
Thank you for your inquiry, Zsuzsanna!
The currency for all our eSIMs is in US dollars.
If you have any other questions or concerns, please don't hesitate to let us know.
Have a great day!
It was good but hard to activate. It was not intuitive that I had to submit my id.
Hi there, thank you for your feedback, Hyongkyu.
We apologize for any confusion during the activation process.
We appreciate your input and will work on making it more intuitive for our customers.
Thank you for choosing our eSIM Hong Kong Unlimited Plans.
Have a great day!
Easy to use! Got a signal everywhere.
Thank you for your positive feedback, Jonathan!
We're glad to hear that the eSIM Hong Kong Unlimited Plans are easy to use and provide great coverage.
We strive to make our products user-friendly and convenient for our customers.
Thank you for choosing us!
Easy to use and worked very well once I had filled in the declaration form! Would definitely use again.
Thank you for your positive review, Alistair!
We're glad to hear that our eSIM Hong Kong & China Unlimited product was easy to use and worked well for you.
Thank you for choosing us and we hope to serve you again in the future.
So far so good
Thank you for your positive feedback, Chong Heng Lee!
We are thrilled to hear that your experience with us has been satisfactory so far.
Our team is dedicated to maintaining this level of service and ensuring your continued satisfaction.
We appreciate your support and look forward to serving you even better in the future.
If you have any suggestions or need assistance, please feel free to let us know.
The 1-day-plan esim didn’t work as intended. However, the team did reach out and refunded. Great and courteous customer service!
Thank you for taking the time to leave us a review, Giang.
We apologize for any inconvenience you experienced with our 1-day-plan eSIM.
We are glad to hear that our team was able to assist you and provide a refund.
We appreciate your kind words about our customer service and we hope to have the opportunity to serve you better in the future.
Thank you for choosing our eSIM Hong Kong Unlimited Plans.
A bit slow for a while
We're sorry to hear that you found parts of your experience a bit slow, JingLong.
We always aim to provide engaging and seamless service, and we appreciate your feedback as it helps us improve.
Your patience is valued, and we're committed to making the necessary adjustments.
We hope you'll give us another chance to meet your expectations.
Thank you for bringing this to our attention.
Great service , thank you.
We truly appreciate your kind words and are thrilled to hear you had a great experience with our service, Krzysztof.
Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
Thank you for choosing us and for taking the time to share your positive feedback. We're committed to maintaining this high level of service and look forward to serving you again in the future.
If you have any further needs or suggestions, please don't hesitate to let us know.